Oct 2022 - Present
UI/UX Associate Specialist
Worked as part of a small email team responsible for creating and sending marketing emails. Responsibilities included optimizing email aspects, from design to targeting specific audiences, by closely collaborating with the marketing team. I created, deployed, and optimized marketing emails utilizing insights from Adobe Analytics. I was also tasked with designing & Implementing a new internal ticketing process using JIRA. I helped facilitate cross departmental communication with non-technical teams to ensure all business needs were met. I Took the lead in the launch of a new A/B testing process specifically tailored to email marketing and shaped new testing methodologies through iteration and innovation.
Jun 2021 - Oct 2022
Web Content Associate
Closely collaborated with team members to ensure the content on the website was up to date. Helped to optimize the site through the use of A/B testing. Worked to maintain and upgrade the AAA Website through the use of Adobe Experience Manager. Optimized the website through A/B testing based on data driven insights and leveraged custom code elements to build on top of existing structure.
Nov 2020 - Jun 2021
IT Support/Programmer
Worked with the IT, Management, and Warehouse teams to identify the needs of each team. Helped to outline an onboarding/launch plan for a new enterprise resource planning software. Assisted in the process of onboarding a new Enterprise Resource Planning software and exported and sanitized data for thousands of products. I also facilitated communication between technical and non technical teams.
Mar 2017 - Mar 2019
New England Institute of Technology
Graduated with a Bachelor’s of Science in Video Game Development and Simulation Technology.